Last Updated: January 2025
Welcome to Oak Pod Mix. These Terms and Conditions ("Terms") govern your use of our website at oakpodmix.site and the professional visagiste services we provide. By accessing our website or booking our services, you agree to be bound by these Terms.
Oak Pod Mix is a professional makeup artistry and visagiste service provider operating in Lewiston and surrounding areas. Our business details are:
We offer the following professional visagiste services:
All services are subject to availability and must be booked in advance.
3.1 Booking Process: Appointments can be booked by phone at +44 2424 981623 or through our website contact form. All bookings are subject to confirmation.
3.2 Deposits: A non-refundable deposit may be required to secure your booking, particularly for wedding and event services. The deposit amount will be communicated at the time of booking and will be deducted from the final service fee.
3.3 Confirmation: Your appointment is confirmed only after you receive written confirmation from us via email or phone.
3.4 Trial Sessions: For bridal makeup services, we strongly recommend booking a trial session. Trial sessions are charged separately and must be scheduled at least 4 weeks before your wedding date.
4.1 Service Fees: All prices are quoted in British Pounds (GBP) and are subject to change. Current pricing is available on our Services page or by contacting us directly.
4.2 Payment Methods: We accept payment by cash, bank transfer, and major credit/debit cards. Payment processing is handled securely through authorized third-party payment processors.
4.3 Payment Terms:
4.4 Additional Charges: Travel fees may apply for services provided outside Lewiston. Additional charges for extra services, extended time, or special requests will be communicated in advance.
5.1 Client Cancellations:
5.2 Rescheduling: Appointments may be rescheduled subject to availability. Requests to reschedule must be made at least 14 days in advance to avoid cancellation fees.
5.3 Oak Pod Mix Cancellations: If we need to cancel your appointment due to unforeseen circumstances, we will provide a full refund or reschedule at your convenience at no additional charge.
As a client, you agree to:
7.1 Allergies and Sensitivities: You must inform us of any known allergies, skin sensitivities, or medical conditions that may affect makeup application. We use professional-grade, high-quality products, but cannot guarantee that allergic reactions will not occur.
7.2 Skin Conditions: If you have active skin infections, cold sores, conjunctivitis, or other contagious conditions, appointments must be rescheduled to protect the health of our staff and other clients.
7.3 Patch Tests: Patch tests are available upon request for clients with sensitive skin or concerns about product reactions. Patch tests should be scheduled at least 48 hours before your appointment.
7.4 Liability: Oak Pod Mix is not liable for allergic reactions or skin irritation resulting from makeup application, provided we have been informed of all relevant allergies and sensitivities.
8.1 Website Content: All content on our website, including text, images, logos, and graphics, is the property of Oak Pod Mix and protected by copyright laws.
8.2 Photography: We may photograph makeup applications for portfolio and marketing purposes. By booking our services, you consent to such photography unless you explicitly opt out in writing.
8.3 Use of Images: If you wish to use images of our work for your personal purposes, please request permission. Commercial use of our work images requires explicit written consent.
To the fullest extent permitted by law:
We collect and process personal information in accordance with UK data protection laws and our Privacy Policy. By using our services, you consent to such processing. Please review our Privacy Policy for detailed information.
Our makeup artists are trained professionals who maintain high standards of hygiene, ethics, and customer service. We reserve the right to:
We appreciate client feedback and may feature testimonials on our website and marketing materials. By providing a testimonial, you grant us permission to use your first name, general location, and comments for promotional purposes.
13.1 Acceptable Use: You may use our website for lawful purposes only. Prohibited activities include:
13.2 Third-Party Links: Our website contains links to third-party websites. We are not responsible for the content or practices of these external sites.
If you are dissatisfied with our services, please contact us immediately at +44 2424 981623. We are committed to resolving issues promptly and fairly. If we cannot reach a satisfactory resolution, you may pursue alternative dispute resolution or legal remedies under UK law.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Oak Pod Mix regarding our services.
For questions about these Terms & Conditions, please contact us:
Oak Pod Mix
Lewiston L25 2NW
United Kingdom
Phone: +44 2424 981623
Company Number: 66105737
By booking our services or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.